Wholesale SMS Account Manager

About the role

The Wholesale SMS Account Manager will lead and grow CEQUENS' wholesale SMS trading relationships with global partners such as aggregators, mobile network operators and enterprises. The role focuses on driving revenue, profitability and traffic volume through strategic account management, commercial negotiations and market analysis.

Key responsibilities

• Manage day‑to‑day relationships with wholesale partners, acting as the primary point of contact.
• Negotiate commercial agreements including buy/sell rates, traffic commitments and routing terms.
• Develop and execute strategies to increase traffic exchange and margins.
• Monitor A2P SMS market trends, traffic flows and competitor activity.
• Analyze buying and selling routes to optimise profitability.
• Coordinate with routing and operations teams to ensure high‑quality SMS delivery.
• Support fraud prevention, compliance and accurate invoicing.

Required profile

• Bachelor’s degree in Business, Telecommunications or a related field.
• 3‑5 years of experience in SMS wholesale, carrier relations or telecom account management.
• Proven track record in commercial negotiations and managing global accounts.
• Strong analytical mindset with solid numerical and reporting skills.
• Ability to work under pressure in a fast‑paced, trading‑driven environment.
• Fluency in English; additional languages are a plus.

Required skills

• Deep understanding of A2P SMS market dynamics, pricing and routing.
• Excellent negotiation and relationship‑management abilities.
• Strong communication and analytical skills.

What we offer

• Opportunity to work with a global SMS aggregator network.
• Exposure to a diverse portfolio of high‑profile clients across multiple industry verticals.
• Dynamic, fast‑growing environment with international reach.