Field Service Engineer – Industrial Equipment
Hitachi Energy · Zagreb
Description du poste
About the role
As a Field Service Engineer you will install, commission, maintain and repair Hitachi’s advanced industrial equipment at customer sites, ensuring optimal performance and high customer satisfaction.
Key responsibilities
- Perform installation, commissioning and validation of manufacturing systems, power generation components and related IT infrastructure.
- Carry out preventative maintenance, inspections and calibrations to meet reliability and performance standards.
- Diagnose and resolve complex electrical, mechanical and control system failures on‑site using schematics, diagnostic tools and technical manuals.
- Provide technical support and training to customer personnel on operation, maintenance and troubleshooting.
- Document all service activities, including detailed reports on installations, repairs, parts used and inventory management.
- Collaborate with internal engineering, sales and support teams to give feedback on product performance.
- Follow company safety policies, quality standards and participate in on‑call rotations for emergency service.
Required profile
- Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Industrial Technology or a related field.
- Minimum 20 years of experience in field service, maintenance or technical support of complex industrial machinery.
- Proven ability to read and interpret technical drawings, schematics, wiring diagrams and manuals.
- Strong diagnostic and troubleshooting skills for electrical, mechanical and control systems.
- Excellent communication in English and Croatian.
- Self‑motivated, able to work independently and travel extensively on short notice.
- Valid driver’s licence with a clean record.
Required skills
- Electrical and mechanical diagnostics
- Control‑system troubleshooting
- Interpretation of technical drawings, schematics and wiring diagrams
- Use of diagnostic tools and test equipment
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Hitachi Energy
Zagreb