Product Manager - Surface Rock Drilling

About the role

Epiroc Mali Sarl is looking for a dynamic Product Manager to lead its Surface Rock Drilling portfolio within the Parts & Services Division. Based in Bamako, you will act as the technical expert for customers and internal teams, driving product performance and supporting business growth across West Africa.

Key responsibilities

• Provide expert application support and resolve complex drilling challenges at customer sites.
• Analyze machine performance and telemetry data to improve productivity and reduce total cost of ownership.
• Lead product benchmarking, testing activities and validation of performance enhancements.
• Gather field insights to inform product development and continuous improvement.
• Partner with sales on technical presentations, customer engagements and tender submissions.
• Strengthen customer relationships and support market growth initiatives across the region.

Required profile

• Strong knowledge of surface drilling operations and blast‑hole drill applications.
• Experience with lifecycle management and total cost of ownership principles.
• Proven analytical ability to translate data into actionable recommendations.
• Excellent problem‑solving and customer relationship management capabilities.
• Effective communication and presentation skills.
• Ability to collaborate across multiple functions and stakeholders.

Required skills

• Surface drilling operations expertise
• Blast‑hole drilling knowledge
• Lifecycle management
• Total cost of ownership analysis

What we offer

• Collaborative and inclusive work environment.
• Competitive rewards and benefits.
• Opportunities for professional development and international career growth.
• Contribution to mining productivity across West Africa.