Field Service Technician – Equipment Maintenance

About the role

BIA Group is seeking a motivated Field Service Technician to ensure the reliable operation of equipment used in public works, mining, quarrying, and transport projects across Mali. You will work directly on site, delivering technical support that meets the company’s maintenance contracts and service level agreements.

Key responsibilities

• Erect, configure, modify, maintain, troubleshoot and repair field equipment according to shop manuals and OEM standards.
• Perform preventive and corrective maintenance to maximise equipment availability and utilisation.
• Follow planning instructions, complete required reporting, and adhere to HSE procedures.
• Maintain a safe working environment for yourself, colleagues, visitors and subcontractors.
• Identify, record and report health, safety and environmental issues, and propose corrective actions.

Required profile

• Technical mindset with a strong focus on safety and quality.
• Ability to work independently on site and collaborate with a multicultural team.
• Willingness to follow documented processes and continuously improve service delivery.

Required skills

• Equipment installation and configuration
• Preventive and corrective maintenance
• Troubleshooting of mechanical and electrical systems
• Interpretation of shop manuals and OEM guidelines

What we offer

• Permanent contract with a competitive salary
• Additional legal benefits and a comprehensive training program
• Opportunity to work in an international, family‑owned company
• Career development with autonomy and team spirit