Country Director - Mali

About the role

PawaPay is a pan-African fintech that enables local payment channels for mass-market merchants, operating in a highly regulated, partner-driven environment. As Country Director for Mali, you will lead the company's operations and partner relationships in Mali, combining relationship management, business development and operational oversight with core governance duties. You will support the execution of Group strategy locally and work closely with cross-functional teams across Product, Sales, Operations, Compliance, Finance and Legal.

Key responsibilities

• Relationship management: act as primary contact for in-country partners (MMOs, banks, financial institutions), lead engagement, service reviews, dispute resolution and maintain a strong local presence.
• Business development: lead initial commercial conversations, drive onboarding and integration, identify product expansion opportunities and generate local merchant leads.
• Operations: resolve local issues, manage administrative and KYC requirements, oversee office operations, monitor operational KPIs and keep service uptime high with partner technical teams.
• In-country support: provide targeted local support to Legal, Compliance/GRC, Finance/Tax and People Operations.
• Governance: act as Company Director and bank signatory, ensure statutory compliance, submit monthly and board reports and represent the brand locally.

Required profile

• 5+ years in stakeholder management, business development, regulatory liaison or operational leadership within fintech, mobile money, telecoms or financial services.
• Proven track record managing regulators, mobile network operators and banks.
• Fluency in English and French.
• Bachelor's degree in Business, Finance, Economics or a related field; high integrity and proactive ownership.
• Nice to have: Master's degree or MBA, and prior experience expanding across neighbouring West African markets.

Required skills

• Deep understanding of the African payments and mobile money ecosystem.
• Stakeholder management and business development.

What we offer

• Competitive remuneration.
• 35 days of paid leave per year, inclusive of public holidays.
• A fast-growing, diverse team working remotely across Europe, the UK, Africa and Asia.