After Sales Service Engineer

About the role

The After Sales Service Engineer provides on‑site and remote technical support for solar inverter projects, ensuring smooth commissioning, reliable operation, and customer satisfaction. You will act as the technical bridge between the field and the product team.

Key responsibilities

• Perform pre‑installation support, commissioning surveys, and on‑site inverter troubleshooting.
• Provide telephonic technical assistance and maintain accurate project records.
• Deliver technical presentations at conferences and conduct competitor analysis for the sales team.
• Qualify product technical specifications and follow up on service requests.
• Monitor inverter performance, collect generation data, and conduct post‑commissioning analysis.
• Communicate closely with customers to gather feedback and drive product improvements.
• Conduct product training for customers, either on‑site or remotely, and travel within the region as required.

Required profile

• Strong knowledge of power electronics, solar inverters, PV module fundamentals, and solar power plant operations.
• B.E./B‑Tech or Diploma in Electrical, Electronics or Telecommunication engineering.
• Excellent written and spoken English communication skills.
• Preference for candidates with hands‑on experience with solar string‑inverters and immediate availability.

Required skills

• Troubleshooting
• Power Electronics
• Solar Inverter technology
• PV Modules
• Solar Power Plant operation
• Root Cause Analysis
• Service Engineering